Support
We're here to help
Frequently Asked Questions
With a FoxFit Pro subscription, your data syncs across all your Apple devices through iCloud. As long as you're signed into the same Apple ID on your iPhone, iPad, and Apple Watch, your data will sync seamlessly. No account creation required - it just works.
Yes, completely. Your workout data is stored exclusively in your personal iCloud account, encrypted by Apple. We don't run servers, we don't collect analytics, and we can't see your workouts. Your data is truly yours.
FoxFit Pro includes a fully native Apple Watch app. You can track entire workouts from your wrist, log sets and reps, manage rest timers, and view your progress - all without needing your iPhone nearby. Your data syncs automatically when your devices reconnect.
Yes! You can export your complete workout history as a JSON or CSV file at any time. This is useful for sharing with a personal trainer, analysing in a spreadsheet, or simply keeping a backup. Your data belongs to you, and we make it easy to take it with you.
FoxFit Free includes full workout tracking on iPhone and iPad, over 150 curated exercises, your complete workout history, basic progress charts, muscle map visualisation, cycle tracking via HealthKit, and up to 3 workout templates. FoxFit Pro adds the Apple Watch app, multi-device sync across iPhone, iPad, Watch and Mac, unlimited templates, custom exercises, detailed reports with AI-powered insights, achievements and activity levels, smart exercise alternatives, body measurements tracking, and PDF reports with data export.
We love hearing from users! Use the contact form below to send us your feature requests. We read every message and prioritise features based on user feedback. While we can't implement everything, your input directly shapes the development of FoxFit.
First, make sure you're running the latest version of FoxFit from the App Store. If you're still having issues, please contact us using the form below with as much detail as possible - what you were trying to do, what happened, and your device/OS version. We'll get back to you as soon as we can.
App Store purchases, including FoxFit Pro subscriptions, are handled by Apple. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID.
Still need help?
Send us a message and we'll get back to you as soon as we can.
You can also email us directly at [email protected]